{"id":2868,"date":"2018-08-20T00:00:00","date_gmt":"2018-08-20T00:00:00","guid":{"rendered":"https:\/\/cms.smooth.com.au\/uncategorised\/commonwealth-bank-website-and-visa-transactions-not-working\/"},"modified":"2018-08-20T00:00:00","modified_gmt":"2018-08-20T00:00:00","slug":"commonwealth-bank-website-and-visa-transactions-not-working","status":"publish","type":"post","link":"https:\/\/cms.smooth.com.au\/news\/commonwealth-bank-website-and-visa-transactions-not-working\/","title":{"rendered":"Commonwealth Bank website and Visa transactions aren&#8217;t working"},"content":{"rendered":"<p>Commonwealth Bank customers have been unable to use their cards or transfer money due to issues with NetBank and the CommBank app.<\/p>\n<p>The bank has issued a statement after so many users sent in complaints, it read:<\/p>\n<blockquote><p><em>\u201cMorning everyone. We&#8217;re aware of an issue affecting some Visa card transactions and some payments in NetBank and CommBank app.&nbsp;<\/em><\/p>\n<p><em>\u201cWe&#8217;re working to fix as a priority and we apologise for any inconvenience first thing on a Monday.\u201d<\/em><\/p>\n<\/blockquote>\n\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p lang=\"en\" dir=\"ltr\">Morning everyone. We&#39;re aware of an issue affecting some Visa card transactions and some payments in NetBank and CommBank app. We&#39;re working to fix as a priority and we apologise for any inconvenience first thing on a Monday.<\/p>&mdash; CommBank (@CommBank) <a href=\"https:\/\/twitter.com\/CommBank\/status\/1031291413395193857?ref_src=twsrc%5Etfw\">August 19, 2018<\/a><\/blockquote>&#13;\n<script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<p>Customers who try to login to their online banking receive a message that reads:<\/p>\n<blockquote><p><em>\u201cYou may not be able to make payments or access all features while logged on this morning. Please try again later.\u201d<\/em><\/p>\n<\/blockquote>\n<p>It\u2019s not the first time the bank has had issues with their online banking. In April credit card balances disappeared and wiped out the balances of home and personal loans, travel money cards and affected BPAY payments.&nbsp;<\/p>\n<p>Commonwealth Bank customers were also unable to complete credit and debit transactions.&nbsp;<\/p>\n<p><em>Image: WILLIAM WEST\/AFP\/Getty Images<\/em><\/p>\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>People have been unable to transfer money or use their cards.<\/p>\n","protected":false},"author":14,"featured_media":2869,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[215],"tags":[],"geo_market":[],"class_list":["post-2868","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Commonwealth Bank website and Visa transactions aren&#039;t working - Smooth<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cms.smooth.com.au\/news\/commonwealth-bank-website-and-visa-transactions-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Commonwealth Bank website and Visa transactions aren&#039;t working\" \/>\n<meta property=\"og:description\" content=\"People have been unable to transfer money or use their cards.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cms.smooth.com.au\/news\/commonwealth-bank-website-and-visa-transactions-not-working\/\" \/>\n<meta property=\"og:site_name\" content=\"Smooth\" \/>\n<meta property=\"article:published_time\" content=\"2018-08-20T00:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cms.smooth.com.au\/wp-content\/uploads\/2020\/01\/commbank_william_west_afp_getty_images.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"933\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Marni Dixit\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marni Dixit\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cms.smooth.com.au\\\/news\\\/commonwealth-bank-website-and-visa-transactions-not-working\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cms.smooth.com.au\\\/news\\\/commonwealth-bank-website-and-visa-transactions-not-working\\\/\"},\"author\":{\"name\":\"Marni Dixit\",\"@id\":\"https:\\\/\\\/cms.smooth.com.au\\\/#\\\/schema\\\/person\\\/0f1e1fc14f12f7bfeabc42cd384f7bcd\"},\"headline\":\"Commonwealth Bank website and Visa transactions aren&#8217;t working\",\"datePublished\":\"2018-08-20T00:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cms.smooth.com.au\\\/news\\\/commonwealth-bank-website-and-visa-transactions-not-working\\\/\"},\"wordCount\":224,\"publisher\":{\"@id\":\"https:\\\/\\\/cms.smooth.com.au\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/cms.smooth.com.au\\\/news\\\/commonwealth-bank-website-and-visa-transactions-not-working\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cms.smooth.com.au\\\/wp-content\\\/uploads\\\/2020\\\/01\\\/commbank_william_west_afp_getty_images.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cms.smooth.com.au\\\/news\\\/commonwealth-bank-website-and-visa-transactions-not-working\\\/\",\"url\":\"https:\\\/\\\/cms.smooth.com.au\\\/news\\\/commonwealth-bank-website-and-visa-transactions-not-working\\\/\",\"name\":\"Commonwealth Bank website and Visa transactions aren't working - 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